Auction Tips

Auction Tips

  • Auction participants must register and have a bid number in order to participate in the auction.
  • All vehicles are sold as-is with no warranty. Information about the vehicle is provided by the donor, and Goodwill does not verify the information or guarantee the mechanical condition of any vehicle.
  • Please ask any questions about the process or vehicle prior to bidding.
  • Purchase must be paid in full within one hour of the final vehicle being sold.
  • A buyer’s fee of $40.00 is assessed to each vehicle that is sold.
  • Without exception, keys will be turned over to the buyer when the auction has ended.
  • All buyers will receive a title. It is the buyer’s responsibility to transfer the title at the county clerk’s office within 15 business days. Failure to adhere to this requirement could result in a ban from future auctions.
  • Without exception, there will be no refunds for vehicles purchased at auction.

Before the Auction

  • Parking
    Public parking for the auction is located outside the Goodwill Cars to Work gates, either on Chestnut St. or nearby adjacent streets. There is no public parking inside the gates on the day of the auction.
  • Inspecting Vehicles Before The Auction
    On the day of the auction, the auction lot will open at 9:00 AM. Between 9:00 – 10:00 AM, the vehicles can be evaluated by the potential bidder.
  • Markings On Vehicle Windshields
    The status of the vehicle will be on the windshield. On the driver’s side of the windshield, the vehicles will be labeled with two numbers, listed vertically with a line between them. The top number will be the production year of the vehicle. The bottom number will be the current mileage of the vehicle. On the passenger’s side of the windshield, the vehicle will be marked with the order the vehicle will be auctioned. The vehicles will also be marked with letters as indicated below:
    R = Runs: Vehicle turns over when started. This does not indicate the vehicle is free from mechanical or electrical problems, but only that the engine turns over. During the auction, our staff will start the vehicles that are labeled with an R.
    M = Moves: Runs, and was able to move forward or backward two feet in the parking lot. The notation M does not indicate the vehicle is free from transmission problems.
    DNM = Does Not Move: Runs, but did not move forward or backward two feet in the parking lot.
    DNR = Does Not Run: Vehicle does not turn over.
    Cranks = Vehicle engine cranks, but does not start. During the auction, our staff will start the vehicles that are labeled with Cranks.
  • Registration 
    The day of the auction, potential bidders must register in the on-site office. A bidder must register and have a bid number to participate in the auction.

During the Auction

Bidding On A Vehicle

The auctioneer will start at the first vehicle for auction labeled “1”. Only one vehicle is auctioned at a time. Once the highest bidder has been determined for a specific vehicle, the auctioneer will move to the next vehicle. When bidding on a vehicle, make sure the auctioneer sees you. Make clear signals such as raising your hand or nodding your head yes or no to indicate that you wish to place a bid.

Winning Bid

If you are recognized by the auctioneer as the winning bidder for the vehicle, hold up or make visible your bid number to the auctioneer. The bid number will be announced as the winning bid number. An auction representative will note your bid number on the driver’s side window and report the winning bid and number to the on-site office.

After the Auction

Payment 
Payment for all vehicles must be made at the conclusion of the auction, within one hour after the sale of the last vehicle. Vehicles that have not been paid for within the hour after the auction will be transferred into the next auction.

  • Methods Of Payment 
    We accept cash, Visa, MasterCard, American Express, Discover.
  • Keys 
    Without exception, keys will be given to the buyer at the conclusion of the auction.
  • Non-Payment 
    Anyone who successfully bids on a vehicle and does not pay at the conclusion of the auction will not be permitted to participate in future auctions. No vehicles may be removed from the site until full payment is received.
  • Title Processing 
    Buyers will receive a title for all vehicles purchased. It is the buyer’s responsibility to transfer the title at the county clerk’s office within 15 business days. Failure to comply with this requirement could result in a ban from future auctions.
  • Lot Hours
    The lot will remain open until 4:00 PM the day of the auction to allow for pickup of purchased vehicles.
  • Adjoining Parking 
    Purchased vehicles may not be moved to adjacent streets. Vehicles left in adjacent streets after the auction are subject to tow.
  • Additional pick up
    Vehicles may also be picked up on the Sunday after the auction date from 8:00 AM – 4:00 PM, or during regular weekday office hours on the Monday or Tuesday immediately following the auction. Winning bidders must remove their vehicles from the Goodwill Cars to Work lot no later than 4:00 PM on the Tuesday after the auction. Any vehicle remaining on the lot past 4:00 PM on Tuesday will be charged a storage fee of $25.00 per calendar day.
  • Towing
    The buyer is responsible for any towing fees if the vehicle needs to be moved from the Goodwill Cars to Work lot. Buyers must show title(s) to the security guard or Goodwill Cars to Work staff prior to leaving the lot with the vehicle. Any on-premises repairs are limited to replacing batteries, adding (not replacing) fluids, and fixing or changing a flat tire. All other repairs are prohibited from taking place on Goodwill property.